77u7 Privacy Policy – Our Full Commitment to Protecting Your Data

1. What Information Do We Collect?

We collect various types of information when you register and use 77u7. Each piece of data is collected for a specific purpose and is never used beyond that scope.

1.1 Information You Provide Directly

When you open an account or use our services at 77u7, the information you provide to us directly includes:

• Full name & date of birth
• Mobile Number & Email Address
• Residential Address
• National ID number (for KYC verification)
• Mobile banking number (for payment processing)

1.2 Automatically Collected Information

When you use 77u7, certain technical data is collected automatically:

• IP Address & Device Information
• Browser Type & Version
• Session data & page visit information
• Betting activity logs
• Transaction History

2. How Do We Use Your Information?

77u7 uses collected data only for specific purposes. We believe you have the right to know exactly how your data is being used.

2.1 Primary Use

• Account Management: Login verification, password reset, and account security.
• Payment Processing: Processing deposits and withdrawals securely.
• Customer Support: Troubleshooting & complaint resolution.
• Fraud Prevention: Detecting unusual activity.
• Legal Obligation: Reporting in compliance with government directives.

2.2 Service Improvement

77u7 analyzes user behavior to continuously improve the platform — carried out entirely anonymously, with no attempt to identify individual users.

2.3 For Communication Purposes

We use SMS and email to send important account updates, security alerts, transaction confirmations, and promotional offers. You can opt out of promotional messages at any time from your profile settings.

3. Data Sharing Policy

77u7 does not sell your personal data. However, in limited circumstances, certain information may be shared with specific third parties — always under strict agreements and security safeguards.

3.1 When Data Is Shared

• Payment Processors: To process transactions via bKash, Nagad, and Rocket only.
• Identity Verification Services: Limited data shared during the KYC process.
• Cybersecurity Partner: For fraud detection.
• Legal Authorities: When required by a legal directive or court order.

3.2 What We Never Do

• Selling data to advertisers
• Sharing with third parties without consent
• Sharing Data with Marketing Agencies
• Sharing data with foreign governments upon request (without a court order)

4. Data Security Measures

To protect your data at 77u7, we use industry-leading technology and best practices. Beyond technology, our staff also receive regular training on privacy and security.

4.1 Technical Security

• All data transmissions encrypted with TLS 1.3
• Database storage secured with AES-256 encryption
• Real-Time Threat Monitoring System
• DDoS Attack Prevention
• Regular Penetration Testing
• Automated Backup System

4.2 Access Control

77u7 staff can only access information required for their specific role. All access is logged and reviewed regularly, and any unusual access is investigated immediately.

4.3 What Happens in the Event of a Data Breach?

In the event of a data breach, 77u7 will notify the relevant authorities and affected users within 72 hours, while taking immediate steps to minimize any harm.

5. Cookie Policy

Cookies are small text files that 77u7 stores in your browser to enhance your browsing experience and ensure certain key features work correctly.

5.1 Types of Cookies

Essential cookies cannot be disabled — they are required for 77u7 to function properly. All other cookies can be managed at any time through your browser settings.

6. Your Data Rights

As a 77u7 user, you have full control over your personal data. Your rights are detailed below:

7. Data Retention Period

77u7 does not retain your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and the purpose for which it was collected.

7.1 Data Retention Guidelines

• Account Information: For the duration of active account + 5 years after closure (as required by law)
• Transaction Records: 7 Years (as required by financial regulations)
• KYC Documents: 5 Years
• Customer Service Logs: 2 Years
• Session & Log Data: 90 Days
• Marketing Preferences: Until Opt-Out Date

7.2 What Happens After the Retention Period?

Once the retention period expires, 77u7 automatically deletes or anonymizes your data securely. This process is verified through regular audits.

8. Contact & Complaints

For any questions, concerns, or complaints about our privacy policy, please contact our dedicated privacy team.